Group Sales Manager

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Responsibilities and essential job functions include yet are not limited to the following:

• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team.
• Initiate and follow up on leads.
• Respond in a timely and courteous manner to all incoming RFP’s and prospect within key account to ensure maximum share of market.
• Ensure the achievement of sales booking goals on a monthly, quarterly, and yearly basis.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within markets.
• Meet or exceed sales solicitation call goals as assigned by the Regional Director of Sales & Marketing.
• Invite clients to the hotel for entertainment, lunches, tours and conduct site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e client events, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Raffles Boston Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Meet and exceed food and beverage revenue per occupied group room.
• Establish parameters, quotes, and negotiate prices, confirming by written contracts.
• Maintain accounts, contacts, activity, and business details within the appropriate software applications.
• Use Opera Cloud to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Develop networking opportunities through active participation in community and professional associations, activities and events.
• Maintain visibility with clients throughout the programs to ensure details of the contract are being delivered and to solicit future business for the hotel or sister properties. Attend pre-convention meetings as required.
• https://careers.accor.com/global/en/job/group-sales-manager-in-raffles-boston-boston-united-states-jid-76170