GSA

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Job Description

 

Job Description

 

Department:  Guest Service

 

Designation:   Guest Service Executive (Front office)

 

Reports To:     Assistant Manager Guest Service

Prime Function:

 

  • Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
  • Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and F&B Service)

 

Key Responsibilities:

 

People Management

 

  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments of ibis Mumbai Vikhroli to ensure maximum cooperation, productivity, morale and guest service.

https://careers.accor.com/global/en/job/gsa-front-office-at-ibis-navi-mumbai-in-ibis-navi-mumbai-navi-mumbai-india-jid-91474

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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