GSA FB

Description

Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats:

• Presents menus, suggests cocktails and/or daily specials.
• Exhibits knowledge of all items on the menu and wine list.
• Takes order.
• Prepares order for presentation to guest.
• Replenishes water.
• Makes and pours coffee for the customers.
• Clears table throughout dining experience using proper methods for removing dishes, glassware and silverware.
• Processes customer restaurant bills promptly and accurately.
• Cleans tables, chairs and floor area.
• Resets table quickly.
• Polishes silverware and folds linen.
• Check the overall condition of the dining room, ensuring its readiness for customers.
• Assists service team as necessary to meet or exceed guest expectations.
• Log book and reservations must be read at the beginning of each shift.
• Possesses a valid liquor card at all times.
• Acquires a working knowledge of hotel, in-house facilities and local information to respond to customer questions in these areas.  Promote all other services the hotel provides.
• Informs supervisor/manager of any customer dissatisfaction.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

https://harri.com/Radisson-Blu-Hotel-New-Delhi-Paschim-Vihar-Food-Beverage/job/2433597-guest-service-associate—f-b-service?redirect=%7B%22url%22:%22%2Fradissoncareers%3Ffilters%3Dbrands%25253D5007581%22,%22group%22:%7B%22id%22:1503033,%22name%22:%22Radisson%20Hotel%20Group%22%7D%7D