Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.
As a Guest Experience Agent, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening shifts (including weekends and bank holidays), so flexibility is required where applicable.
To be successful Guest Experience Agent candidate, you must have excellent communication skills with a high level of verbal and written English. The ability to multitask and competency of Microsoft Office is essential. Prior knowledge with systems is ideal.
Our commitment to you:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Here’s what you’ll do during a typical day: Guest Welcome & Assistance: Greet guests, assist with luggage, and escort them to rooms while providing hotel and local information. Luggage Handling: Safely manage guest luggage and ensure proper delivery and storage. Room Orientation & Departure: Introduce room features and assist with luggage during check-out. Transportation Coordination: […]
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