Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It’s not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story!
What we offer:
Thriving work environment.
Team members’ special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance.
What will I be doing?
As a Guest Relations Agent, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Agent truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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エグセクティブラウンジマネージャーは、主体的にチームをリードし、エグゼクティブラウンジをを監修しチームのパフォーマンスを最大化するポジションです。 また、将来を見据えたチームビルディングなど、戦略面でも重要な役割をお任せ致します。 -エクゼクティブラウンジにかかるオペレーション全般のリードおよびチームメンバーの指導、育成、勤怠管理 -ゲストからの各種お問い合わせ対応（リクエスト、ご意見、苦情等のフォローアップを含む） -緊急時対応（地震・火事・台風など）の指揮、防災・防犯の手順のアップデートおよび定期的な確認 -各種管理およびレポーティング（例：部門経費、予約状況、インシデント等） -目標達成のための計画から実行（現状分析、プラン作成、およびアクションの実行） -他部門リーダーと連携した、ホテル全体のオペレーションの円滑なコントロール -接客（チェックイン・チェックアウト対応、VIPゲスト応対） -客室のステータスおよび販売状況の管理 上記は主な業務の要約であり、ご経験に応じて活躍いただける幅も広がります。 応募資格 -ホテル宿泊管理部門での管理職経験、またはそれに準ずる経験 -基本的なPCスキル（メール・インターネット等）に加え、Microsoftオフィス（Word/Excel/PowerPoint）の利用経験 -語学力 英語：ビジネスレベル（会話：ゲスト対応や社内会議ができる／読み書き：英語メールや資料作成ができる） 日本語：ネイティブレベルの日本語力（日本語が母語でない方はJLPT1級必須） https://jobs.hilton.com/apac/en/job/HOT0CA7C/%E3%80%90%E3%83%92%E3%83%AB%E3%83%88%E3%83%B3%E4%BA%AC%E9%83%BD%E3%80%91%E3%82%A8%E3%82%B0%E3%82%BC%E3%82%AF%E3%83%86%E3%82%A3%E3%83%96%E3%83%A9%E3%82%A6%E3%83%B3%E3%82%B8%E3%83%9E%E3%83%8D%E3%83%BC%E3%82%B8%E3%83%A3%E3%83%BC%E3%80%80Executive-Lounge-Manager
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