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Guest Service Agent

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Hospitality jobs
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Guest Service Agent

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Description

Are you passionate and dedicated enough to create unforgettable guest experiences? We’ve got a welcoming team and exceptional standards… your mission is to ensure every guest feels truly valued. Join us at Radisson Hotel Group and Make Every Moment Matter! Be the face of hospitality where our guests can relax, feel cared for, and enjoy every moment of their stay!

Join a successful team at this fantastic motor racing themed Hotel, the only one of its kind in the region.

Our Team are natural problem-solvers, service-driven with impeccable attention to detail, and completely tuned into our guests’ needs. They are first class and committed to delivering a hospitality experience that goes beyond expectations — creating memorable moments for every guest.

As a Guest Service Agent, you will join a team passionate about providing exceptional service where we believe anything is possible, all while having fun in everything we do!

Interested then why not say Yes I Can! — because we’re looking for passionate people just like you!

Key Responsibilities:

  • Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to.
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
  • Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
  • Support and deliver on the strategies and objectives of the front office department taking ownership for assigned areas of responsibility
  • Develops and builds own skills, knowledge and experience at every opportunity within front office department, which aligns with the culture of growth, development and performance expected by the company.
  • Collaborates with the Head of Department, ensuring that departmental inventory is maintained, that productivity targets are achieved and performance levels are attained
  • Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.
Requirements:
  • Male candidate who is fluent in Arabic.
  • Possesses excellent communication and interpersonal skills.
  • A strong sense of teamwork, attention to detail, and proficiency in handling guest requests.
  • A collaborative mindset with the ability to work well within a team and across departments.
  • Strong attention to detail and organizational skills to manage guest information and requests accurately.
  • Excellent problem-solving abilities and a “can-do” attitude to turn challenges into positive guest experiences.
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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