The Hilton Cabana Miami Beach Resort is looking for a Guest Service Agent to join their Front Office team! The hotel has 231 newly renovated guest rooms overlooking the Atlantic Ocean with direct access to the beach. Ideal candidate has previous front desk hotel experience. Seeking someone who can multi-task and thrives in a high volume environment. OnQ experience preferred.
Shift Pattern: variable but typical shifts are from 7am-3pm, 11am-7pm and 3pm-11pm, weekend/holiday availability required.
Pay Range: $17.00 per hour
The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
https://jobs.hilton.com/apac/en/job/HOT0BJOX/Guest-Service-Agent-Hilton-Cabana-Miami-Beach-Resort