Guest Service Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Service Agent

JOB DESCRIPTION

Our hotel, which features 595 guest rooms, is located on the Intracoastal waterway and just a four-minute walk to the Broward Convention Center. Our 10+ team members report to the Director of Front Office.

The ideal candidate holds 2+ years experience in customer service. Ideally, recent experience in a guest facing role is preferred.  Able to work the required shifts. Previous OnQ experience a plus!

Shift Pattern: AM/PM (weekdays, weekends, holidays as needed)

Pay Rate: $19.00 per hour plus FPG

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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