Guest Service Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Guest Service Agent

JOB DESCRIPTION

The Hilton Chicago O’Hare Airport hotel is looking for a Guest Service Agent to join their Front Desk team!

Located on the grounds of Chicago O’Hare International Airport, with an underground walkway to Terminals 1, 2, and 3 plus a shuttle to Terminal 5, this 860- room property includes a fitness center and multiple dining options.

Pay: $20.00 per hour

The Benefits:

  • Access to your pay when you need it through DailyPay
  • $250 discount on parking in C Lot
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • The Go Hilton travel discount program
  • Supportive Parental Leave
  • Matching 401(k)
  • Employee Stock Purchase Program (ESPP) – purchase Hilton shares at 15%discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high-school com, literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • https://jobs.hilton.com/apac/en/job/HOT0C0MM/Guest-Service-Agent-Part-Time-Hilton-Chicago-O-Hare-Airport

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Club Receptionist

Job for: Locals & Expats

adisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success […]

Qatar

Cluster Reservation Officer

Job for: Locals

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Anantara Bophut […]

Thailand

Guest Relations Manager

Job for: Locals & Expats

Job Description     Specific Duties To drive quality for the hotel To carry out two audits per shift to ensure LHQA is achieved by all team members. To complete a full handover is completed at the start and end of each shift and the Guest Relations Handover report is completed. To ensure that departmental […]

Ireland

Front Office Agent

Job for: Locals

Radisson Hotel Group er et av verdens største hotelkonsern med ti egne hotelbrands, og med mer enn 1.160 hoteller i drift og under utvikling i over 95 land. Konsernets merkevare er å skape minneverdige øyeblikk – Every Moment Matters med en Yes I Can! servicefilosofi. Mennesker er selve kjernen i både vår forretningssuksess og fremtid. […]

Norway

Lobby Greeter

Job for: Locals

Do you see yourself as a Lobby Greeter? What’s your passion? At IHG we’re interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people […]

United States

Add Your Heading Text Here