Guest Service Agent

The DoubleTree by Hilton Abilene Downtown Convention Center is Seeking to Hire a Guest Service Agent to join our team!

Conveniently appointed in direct proximity to the convention center in downtown Abilene, this brand-new property is sure to be the talk of the town!  Boasting 200 guest rooms, 23,000 square feet of banquet space and 3 unique food and beverage outlets – 2 restaurants, a marketplace and in-room dining!

This person will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Growing and developing our team into the future leaders of the hospitality world is engrained in our culture.  We are excited to provide you with the experience and knowledge that will continue to excel your career!

Shift: Able to work various shifts along with weekends and Holidays.
Pay rate: $15.00 per hour

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
•  Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

https://jobs.hilton.com/apac/en/job/HOT0BSRH/Guest-Service-Agent-DoubleTree-by-Hilton-Abilene-Downtown-Convention-Center