Guest Service Operator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Service Operator

About the location:

Timeless elegance and iconic glamour on the Côte d’Azur. With a guestbook signed by everyone from Elizabeth Taylor to Winston Churchill and an enviable perch overlooking the Mediterranean Sea, the palatial spread of the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel has been the epitome of Côte d’Azur chic for more than a century. Today, sumptuous rooms with views from Nice to Monaco, Michelin-starred Provençal and Mediterranean cuisine and a lively pool club keep this landmark hotel at the forefront of Riviera life.

 

 

Dans le cadre de notre saison 2026, nous recherchons un Guest Service Operator (H/F) passionné(e), rigoureux(se) et motivé(e) pour rejoindre notre formidable équipe des Réservations.

 

En collaboration avec les différents services de l’Hôtel et sous la responsabilité du service des Réservations, au sein du département Marketing, vous êtes un soutien actif et opérationnel de l’activité des services de l’Hôtel et plus spécifiquement au service PBX en :

  • Répondre au téléphone aux appels extérieurs et internes, transférant les appels aux services concernés
  • Être en charge du chat Four Seasons et du suivi au sein de l’établissement
  • Participer à des tâches administratives en relation avec la réception et le service des réservations.
  • Garantir l’application stricte des procédures et standards de service spécifiques tout en maintenant un haut niveau de confidentialité lors de la relation au client.

Nos standards de qualité, de service, de culture et d’image sont les valeurs que nous développerons ensemble pour votre carrière.

PROFIL RECHERCHÉ

– Français courant exigé
– Anglais courant exigé
– Maîtrise d’une 3ème langue appréciée
– Maîtrise des techniques d’accueil
– Maîtrise informatique et bureautique
– Connaissance de logiciel hôtelier.
– Ponctuel(e), Motivé(e) et Réactif(ve)

AVANTAGES

 

Rejoignez l’équipe prestigieuse du Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, et découvrez une carrière où le luxe rime avec excellence.https://careers.fourseasons.com/us/en/job/REQ10368546/Guest-Service-Operator

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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