Host

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Palliser | A Legacy of Excellence, A Future of Possibility

For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.

Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.

Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Steward Helper. Inspire and create the grandest experience for our guest, clients and colleagues every day. As a Host at Hawthorn Dining Room & Bar, you are the first point of contact and the first impression of our refined dining experience. With grace, warmth, and professionalism, you will warmly welcome each guest, setting the tone for their visit and ensuring they feel genuinely valued from the moment they arrive. Your personalized service and attention to detail will help create the seamless, elevated experience that defines Hawthorn. Reporting to the General Manager, Hawthorn Dining Room & Bar.

Key Responsibilities

• Warmly welcome guests to Hawthorn Dining Room & Bar with a gracious and sincere greeting, setting the tone for an exceptional dining experience and offering a genuine farewell to thank them for their visit.
• Ensure all actions align with Fairmont service standards, including restaurant standards and the Sequence of Service, consistently delivering a seamless luxury experience.
• Oversee the taking, confirming, and managing of all reservations via phone, email, and online platforms. Coordinate with the Hawthorn Events Manager for all party inquiries exceeding eight guests.
• Assist restaurant leadership with daily floor planning and service section assignments, ensuring equitable guest distribution across all service staff.
• Maintain clear communication with kitchen and bar teams, ensuring they are informed of reservations, dietary requirements, and notable guests.
• Manage guest flow with poise and efficiency, ensuring minimal wait times and a balanced, elevated experience for all guests.https://careers.accor.com/global/en/job/host-hawthorn-dining-room-and-bar-in-fairmont-palliser-calgary-canada-jid-97529