Host/ess

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

HOST/HOSTESS

The Four Seasons Resort Hualalai is looking for a Host/Hostess who shares a passion for excellence and who infuse enthusiasm into everything they do. Our Host/Hostess have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU’LL DO

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.

• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.

• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.

• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

• And More!

WHAT TO BRING

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage

• Six to twelve months of restaurant, food and beverage, or equivalent experience is required.

• Successful candidate must possess legal work authorization in United States

• Weekend & Holiday availability required https://careers.fourseasons.com/us/en/job/REQ10373989/ULU-PM-Host-ess-Casual