Host – Waldhaus

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

Ready to be the face of exceptional dining experiences in the heart of Banff’s breathtaking beauty? Step into the role of Host and ensure guests have an unforgettable dining experience.

Starting Rate: $18.70 per hour

We recognize tenure through our compensation. Hourly rates increase yearly, up to three years. At three years the pay rate for this role would be $20.29

Job Duties Include:

• Complete Daily Operations (i.e. opening and closing duties, daily cleaning, dining room preparation, moving and arranging tables and chairs, reservation bookings, confirmations and cancellations, coordinating FOH and BOH with regards to services, guests, allergies, VIPs, etc.)
• Meet, greet and seat guests and maintain daily floor plans to suit forecasted guest and staffing levels
• Handle guest requests and complaints in a professional and polite manner
• Perform call backs to guests and update reservations information in Open Table
• Assign tables and control flow of service at the door with reservations and walk-in guests
• Follow LQA and Forbes standards
• Maintaining an extensive knowledge of menu items, beverage offerings and restaurant operations
• Assist servers and food porters as needed (setting up tables, side duties, etc.)
• All other duties as assigned

Your Skills & Qualifications:

• Must have Pro-Serve Certification
• https://careers.accor.com/global/en/job/host-waldhaus-in-fairmont-banff-springs-banff-canada-jid-110022