Hostess

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Hostess, you’re not just welcoming guests and managing reservations – you’re spreading the light and warmth of hospitality by creating exceptional first impressions and delivering memorable dining experiences that make every guest feel valued and appreciated.

Here’s what you’ll do during a typical day:

Welcome and engage guests: Greet guests warmly upon arrival, manage reservations and seating arrangements, and create a positive first impression of the restaurant

Coordinate guest flow: Efficiently manage table allocations, waiting lists, and guest requests to ensure smooth restaurant operations

Deliver exceptional guest service: Assist guests with inquiries, accommodate special requests whenever possible, and ensure a memorable dining experience

Support restaurant operations: Work closely with the service and kitchen teams to maintain seamless communication and an excellent guest experience

Ensure cleanliness and presentation: Maintain a clean, organized, and welcoming reception and waiting area, ensuring menus and host stand materials are always presentable

Comply with regulatory standards: Follow all health, safety, and sanitation procedures while maintaining the highest standards of guest and team member well-being.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.