Hostess, Noor Lounge

Mandarin Oriental Jumeira, Dubai is looking for a Hostess to join our Noor Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel’s beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.

About the job

Based at the Mandarin Oriental Jumeira Dubai within the Noor Lounge Team, the Hostess will take reservations for the outlet and if required for any other outlets and manage and maintain the reservation system, including the database with respective guest preferences. Furthermore, the hostess welcomes and escorts visitors with the overall objective to delight and satisfy each and every guest. If necessary, she will help and carry out all required operational tasks and duties in the outlet under the guidance of the respective managers.

As Hostess, Noor Lounge, you will be responsible for the following duties:

• Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.
• Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.
• Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.
• To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.
• https://careers.mandarinoriental.com/jobs/hostess-noor-lounge-russian-speaking-dubai-united-arab-emirates-ac0a2c7e-8a9f-406f-a566-4d3f74d3810f