Hotel Manager

JOB DESCRIPTION

Responsible for the overall operation of the hotel. Oversees the activities of key guest contact departments including hotel operations and food and beverage. Implements and oversees the daily quality process at the hotel. Serves as top operator in GM’s position absence. Consults with owners and corporate offices, as required. Interviews counsel and evaluates staff

What will I be doing?

As a Hotel Manager, you are responsible for carrying out the daily operations of the property. Specifically, you will be responsible for performing the following tasks to the highest standards:

Reviews and approves hotel operations and food and beverage department budgets, defining and directing changes, as required.

• Reviews forecasts and balanced scorecard. Directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction.
• Ensures hotel implementation and compliance with daily quality process of Hilton Hotels Corporation policies and procedures as well as Brand Standards.
• Oversees the sales and marketing activity and results. Leads and/or participates in sales and marketing strategy meetings. Participates in efforts to secure business, as needed.
• Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded.
• Speaks with and responds to guests regarding service challenges.
• Consult with hotel owners as appropriate.
• Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel.
• Develops the skills and abilities of direct reports.
• Monitors high potential department heads and team member activity and ensures their growth within the company..
• Oversees hotel’s interaction with the business community.

What are we looking for?
We are looking for a candidate with luxury and all-inclusive experience, in a property with high volume and above 500 rooms.

https://jobs.hilton.com/apac/en/job/HOT0C5X5/Hotel-Manager