House Attendant

Refilling storages with linen, terry, guest amenities and supplies. Removing dirty linen and garbage from rooms. Assist room attendants in completing rooms and fulfilling guest requests. Maintaining storages clean and kept organized. Responsible for reporting any maintenance discrepancies. Receive and store housekeeping supplies. Take trash out to loading dock. Deliver and retrieve guest requests in a timely manner. Refill Room Attendant chemical bottles. Retrieve and storeroom Attendant carts and vacuum.

Retrieve and deliver Spa and Pool linen. Responsible for HSK golf carts. Must have a flexible schedule. Must have a valid Hawaii Driver’s license.

RESPONSIBILITIES:

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

Ensure that standards are maintained at a superior level on a daily basis.

Monitor and control operation of various sections including, but not limited to linen room, floors, public areas, offices, and storerooms.

Inventory, issue and control use of linen, amenities, cleaning supplies and other housekeeping supplies

Ensure guest complaints are resolved in a timely manner.

·       Refill Housekeeping storages on a daily basis, including placing linen, terry, guest amenities and supplies.

·       Clean Housekeeping storages on a daily basis.

·       Remove dirty linen and terry from rooms, pool areas, Spa and any other Hotel areas as needed.

·       Assist room attendants in completing rooms’ cleanliness, including delivery of special linen/terry, cleaning high spots, cleaning AC vents, cleaning windows.

·       Clean Housekeeping hallway and light covers as needed.

·       Sweep, mop back hallway, stairwell, and housekeeping areas.

·       Buff housekeeping hallway daily as needed.

·       Shampoo carpets as needed.

·       Pick up and Deliver all items requested by guests.

·       Make up rollaway and store.

·       Make up baby cribs and store.

·       Refill chemical stations in Housekeeping storages

·       Clean all service elevators (tracks, walls, floors, etc.) as needed.

·       Pick up new supplies at loading dock.