Housekeeping Administrative Assistant

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

At Fairmont Century Plaza, our commitment to luxurious, efficient service extends behind the scenes with our dedicated Housekeeping team. As a Housekeeping Administrative Assistant, you will play a key role in ensuring the seamless execution of operations, supporting our Housekeeping team in providing guests with pristine, comfortable, and unforgettable accommodations.

What you will be doing:

• Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
• Provide professional, friendly, and efficient support for all administrative tasks within the Housekeeping department.
• Coordinate with the Housekeeping team to track room status, maintain records, and update shift reports to ensure operational efficiency.
• Assist in ordering, inventory control, and distribution of housekeeping supplies to maintain a well-stocked department.
• Manage schedules, maintain time and attendance records, and coordinate training sessions for Housekeeping staff.
• Address guest inquiries and coordinate timely responses to ensure guest satisfaction with housekeeping services.
• Communicate with other departments, such as Engineering and Front Office, to support smooth inter-departmental collaboration.
• Uphold department policies, procedures, and service standards.
• Follow all safety policies to maintain a safe and orderly work environment.
• Other duties as assigned.

What is in it for you:

• Gross Hourly Rate: $32.00 USD
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Must have a strong focus on guest service, satisfaction, and exceeding expectations.
• https://careers.accor.com/global/en/job/housekeeping-administrative-assistant-in-fairmont-century-plaza-los-angeles-united-states-jid-84139