After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking an In-Room Dining Order Taker to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
An Order Taker is responsible for answering telephones and taking guest food and beverage orders in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As an In-Room Dining Order Taker, you will be responsible for answering telephones and taking guest food and beverage orders, playing a key role in ensuring that every guest’s in-room dining experience reflects the luxury and excellence we strive for as we work toward achieving Forbes 5-Star recognition. This role requires delivering personalized service with a focus on attention to detail, anticipating guest needs, and ensuring every aspect of the order process is executed flawlessly. Specifically, you will be responsible for performing the following tasks to the highest standards: