In-Room Dining Order Taker

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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In-Room Dining Order Taker

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for an In Room Dining Order Taker to join the Food and Beverage Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California’s surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

  • Classification: Part-Time
  • Shift: Various – must have availability to work weekends, weekdays, and holidays.
  • Pay Rate: The pay rate for this role is $18.50 and is based on applicable and specialized experience and location.

Want to learn more? Hotel WebsiteFacebookInstagram

What will I be doing?

As an Order Taker, you would be responsible for answering telephones and taking guest food and beverage orders in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner
  • Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc.
  • Upsell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items
  • Take guest food and beverage orders and input orders in appropriate point-of-sale system
  • Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines

What are we looking for?

https://jobs.hilton.com/apac/en/job/HOT0C1Q9/In-Room-Dining-Order-Taker-Part-Time-Waldorf-Astoria-Monarch-Beach-Resort-and-Club

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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