In-Room Dining Server

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

At the Rimrock, In-Room Dining (IRD) is not a convenience, it is a private, curated extension of our culinary and service philosophy. Delivering it well requires discretion, composure, and deep respect for guest privacy.

As an In-Room Dining Server, you are the quiet deliverer of comfort and care. You bring restaurant-caliber food and beverage into the guest’s personal space with intention, precision, and emotional awareness. Every knock, every setup, and every interaction is thoughtfully paced and intentionally restrained, allowing guests to feel indulged without interruption.

Start Date: May 2026
Contract Type: Full-Time and Seasonal positions available
Pay Rate: $16 per hour

Key Responsibilities 

Service Delivery & Guest Experience 

• Deliver in-room dining orders with quiet professionalism, accuracy, and attention to detail
• Present and set up orders thoughtfully using cloches, linens, trays, and service ware
• Read and respect guest cues related to privacy, timing, and personal space
• Support elevated breakfast journeys and private dining experiences
• Deliver surprise amenities, VIP touches, and pre-arrival experiences with discretion

Operational Excellence 

• Maintain cleanliness, organization, and readiness of IRD equipment, pantries, and stations
• Communicate clearly and accurately with the IRD Lead Server and Culinary teams
• Follow precise service standards, delivery timing, and presentation expectations
• Support opening, closing, and restocking duties

What You Bring 

• Previous experience in hospitality or service environments preferred
• Strong attention to detail and pride in presentation
• Calm, respectful, and professional demeanor
• Ability to work independently while following defined standards
• https://careers.accor.com/global/en/job/in-room-dining-server-in-the-rimrock-resort-hotel-banff-banff-canada-jid-83818