In Room Dining Server

Waldorf Astoria is looking for an In Room Dining Server to join the Food & Beverage Team at this gorgeous Atlanta property!

 Located in one of Atlanta’s most prestigious neighborhoods, this Forbes 4-Star and AAA 4-Diamond hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

• Classification: Full-Time
• Shift:Various – must have availability to work weekdays, weekends, and holidays.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As an In Room Service Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Set up room service trays and tables to prepare for incoming orders
• Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
• Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
• Present checks to guests and obtain payment
• Return payments/signed checks to order taker
• Perform order taker duties and answer room service telephone, as needed
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Ensure guest satisfaction throughout the meal service
• Ensure serving station is well-stocked at all times
• Maintain room service department area at all the time
• Deliver amenities as requested by coordinator
• Knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails
• Make sure that all silver and glasses are clean, spotless and polished
• https://jobs.hilton.com/apac/en/job/HOT0BJY2/In-Room-Dining-Server-Waldorf-Astoria-Atlanta-Buckhead