In-Room Dining Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston!

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston’s most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston!

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our In Room Dining team as an In-Room Dining Server!

Responsibilities Include (but are not limited to):

• Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
• Deliver food orders including any special needs or requests such as amenities to the guest room and in their residences in a timely manner, check completed kitchen orders with the order taker or guest’s original order.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Ability to work, weekend, overnights and holidays; will be overnight relief and will need to work 2 overnight shifts in the week.

Preferred Qualifications and Skills:

• High School education or equivalent experience.
• Minimum 1-year food service or related work.
• Tip Certified.
• Ability to carry and balance a tray.
• Positive attitude and willing to learn is must.
• Requires reading, writing and oral proficiency in the English language.
• https://careers.fourseasons.com/us/en/job/REQ10330645/In-Room-Dining-Server-One-Dalton-Street-Boston