In-Room Dining Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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In-Room Dining Supervisor

W Edinburgh is hiring an In-Room Dining Supervisor to join the team! We invite you to play an integral part in bringing to life this award-winning hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award, now is the perfect time to join the team and take your career to the next level.

ABOUT THE BRAND

Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.

ABOUT THE ROLE

Reporting to the Room Service Manager, the In-Room Dining Supervisor at W Edinburgh will have overall responsibility for daily operations of the Room Service team, ensuring guests receive a flawless service.

Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is organised, detail-oriented and passionate!

As an In-Room Dining Supervisor, key aspects of your role will include:

  • Create a positive working environment, while providing support and guidance to the room service team
  • Ensure high levels of service are being achieved
  • Answer any questions on the menu selection, including how food has been prepared, any modifications that can be made, and what allergens are present
  • Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests
  • Maintain cleanliness of work areas, china, glass and silverware before serving it to guests
  • Present physical and accurate check to guests and process payments on service
  • Follow health and safety guidelines and policies to report accidents and injuries

Our ideal In-Room Dining  Supervisor is someone who has:

  • Strong organisation and multi-tasking skills
  • The ability to stay calm under pressure
  • The ability to prioritise
  • Confidence interacting with guests
  • Good communication skills
  • A positive mindset
  • A genuine passion for working in hospitality

In return for your hard work, we give you:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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