IT Manager

JOB SUMMARY

Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area.

OR

• 4-year bachelor’s degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.

CORE WORK ACTIVITIES

Supporting Client Technology Needs 

• Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.

• Monitors, verifies and manages the acquisition and maintenance of property based systems.

• Assists in analyzing information, identifying current and potential problems and proposing solutions.

• Maintains, inspects and repairs equipment.

• Inspects the equipment or the environment.

• Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

• Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times.

• Verifies solutions are consistent with the client’s needs and brand specific IR environment.

• Administers and maintains mail and email.

• Maintains inventories and manages IT hardware/software.

• Provides Internet support and maintenance (if applicable)

• Provides cable management support.

• Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.

• Consults on specific application issues or hardware/software problems.

• Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies 

• Supports determining whether events or processes comply with laws, regulations, or standards.

• Monitors processes and evaluates information according to SOP and LSOP requirements.

• Enforces IR policies and standards protecting company hardware, software and other resources at the property.

https://careers.marriott.com/it-manager/job/94C0EE76308D86DBCE76D8FB65365CA6