About the Company
Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.
Our Business
Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.
About The Team
Spread across Asia Pacific, the IT Service team is the Accor Plus go-to-team for technical know-how, troubleshooting and all things IT support. We enable the business through technical expertise, to support hundreds of Accor Plus employees in Asia Pacific, optimizing the future of our business through technology solutions.
The Role
We are seeking an IT Service Desk Manager, to join our team in either Jakarta or Bangkok, reporting to the Director of IT, who will be based in Australia. This role will lead a team of 5 IT professionals, to maintain high-quality IT support across the Asia-Pacific region. The role contributes significantly to Accor’s objective of delivering seamless technological solutions that enhance overall operational efficiency. More specifically, your main responsibilities will include:
This is a hands-on role suited for an IT leader, who thrives in working across multiple time zones and is able to identify opportunities for technical innovation.
About You
Our ideal candidate will be a seasoned IT leader, with a passion for using their expertise in helping lead other IT professionals. Other essential, must-have qualities include:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences […]
Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral […]
JOB SUMMARY Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for […]
Job Description About the Company Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles. Our Business Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting […]
