IT Specialist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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IT Specialist

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

 

Job Description

 

Job Summary:

This role provides first-level technical support for hotel systems, end-user devices, and network infrastructure, ensuring minimal disruption to daily operations. The position also supports IT projects, monitors system performance, enforces IT standards, and contributes to continuous improvement initiatives in alignment with Accor’s technology policies and best practices.

Your job duties include:

  • Provide prompt, professional, and courteous first-level support for IT-related issues.
  • Troubleshoot and resolve system, hardware, and network problems for all end users.
  • Install, configure, and maintain desktop/laptop computers, printers, peripherals, and software.
  • Support critical hotel applications.
  • Maintain and monitor IT infrastructure, including servers, network components, and backups.
  • Maintain accurate documentation of IT assets, incidents, and technical procedures.
  • Support ongoing IT projects and rollouts under the direction of the IT Manager and Regional Systems Manager.
  • Participate in after-hours support rotations.
  • Willingness to work in shifts, including weekends and holidays.
  • Perform additional tasks as assigned by the IT Manager.
  • https://careers.accor.com/global/en/job/it-specialist-in-fairmont-jasper-park-lodge-jasper-canada-jid-60107

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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