Junior Server

Recognized as the #1 Best Canadian Hotel in Travel + Leisure’s 2024 World’s Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city’s sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada’s Castle on the Coast is the ideal starting point to explore British Columbia’s stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property’s prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned
• Hourly rate of $20.21 to 23.10

Your experience and skills include:

• A minimum of one (1) year recent experience (in the last five years) in a food and beverage related position in a quality establishment
• Serving It Right and Food Safe certificates
• Excellent organizational skills and ability to thrive in a busy environment
• A team player with proven success in relationship building
• A commitment to provide excellent service and exceeding expectations
• Completely fluent English language skills, both written and verbal
• Strong interpersonal skills and positive attitude
• Professional and impeccable grooming and presentation
• Barista knowledge would be an asset

For internal candidates: 1 year experience as Banquet Porter (within the last 5 years) at the Empress as outlined in F&B progression plan.

https://careers.accor.com/global/en/job/junior-server-full-time-summer-season-may-to-october-in-fairmont-empress-victoria-canada-jid-85596