Learning & Development Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Learning & Development Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.

 

 

Four Seasons Hotel Miami is looking for Learning & Development Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

 

About Us

Dominating Miami’s sparkling 70-storey skyline, Four Seasons Hotel Miami is a sleek landmark that combines contemporary luxury with resort-style amenities, just a block from Biscayne Bay. Conveniently accessible to the city’s prime attractions, the Hotel offers 182 guest rooms and 39 suites, an extensive spa and health club, bars and restaurants. As a centerpiece is a magnificent two-acre terrace featuring three outdoor swimming pools surrounded by 12 cabanas. The terrace also features a unique wading pool designed to resemble a palm orchard planted in the water and a poolside bar and lounge.

Four Seasons has been on FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998… Come and find out why! With over 99 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

 

About the position

The Learning and Development Manager supports the needs of the business, guests and employees to drive service excellence. The Learning and Development manager fosters employee engagement and growth through training and supporting continuous development on the job. The Manager will lead and facilitate the onboarding of new employees and managers to ensure a seamless welcome to Four Seasons Miami. The Learning and Development Manager will be a key player in ensuring service quality is up to standard in keeping with Forbes, LQA and guest satisfaction as a whole.

 

Preferred Qualifications and Skills

  • Minimum of 3 years’ experience working in luxury hospitality or other similar service environments
  • Minimum of 2 years’ working in a managerial capacity
  • Experience in adult education or a similar environment
  • Experience managing in diverse professional backgrounds
  • Excellent communication skills, facilitation skills, & instructional design skill
  • https://careers.fourseasons.com/us/en/job/REQ10351151/Learning-Development-Manager

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]

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