Luggage Porter

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Luggage Porter

Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London

St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King’s Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay – it’s a place to belong, grow and be part of something extraordinary.

 

What is in it for you: 

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

  • 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
  • Annual Performance Review pay adjustments.
  • Complimentary gym and spa access.
  • Free meals while at work.
  • Dry-cleaning service availability for uniforms.
  • Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
  • 50% discount at any of the St. Pancras outlets.
  • Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
  • Travel ticket season loan.
  • Life Assurance Scheme
  • Cycle to work scheme.
  • Employee Assistance Programme access.
  • Mental Health First Aiders within the team
  • Comprehensive Training and Development programme participation.
  • Awards and recognition celebrations, among many other benefits
  • Outstanding Wellness program

Position Summary

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

 Responsibilities: Here’s what your journey with us entails

  • Addressing guests’ service needs in a professional, positive, and timely manner.
  • Welcoming and acknowledging each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
  • Providing assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
  • Anticipating guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Engaging guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Assisting other associates to ensure proper coverage and prompt guest service.
  • Tagging, storing, and retrieving luggage from luggage storage, providing guests with proper claim tickets for their luggage.
  • https://careers.marriott.com/luggage-porter-guest-arrival-expert/job/918C08EFAD4909F2C51466C97D041ABD

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Reservation Agent

Job for: Locals

JOB DESCRIPTION With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & […]

China

Reservations Coordinator

Job for: Locals

As a Reservation Coordinator, you will manage booking inquiries and assist guests in planning their stay at our hotel. Your role involves handling reservations, providing detailed information about hotel offerings, and ensuring a smooth and professional booking process. You will work closely with other departments to ensure that guest preferences and special requests are communicated […]

Singapore

Front Office Supervisor

Job for: Locals & Expats

A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. What will I be doing? As a Front Office Supervisor , you will assist in management of daily Front Office operations and […]

United Arab Emirates

Night Manager

Job for: Locals

A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. What will I be doing? As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The […]

Japan

Guest Operations Manager

Job for: Locals

Position Purpose The Guest Operations Manager will oversee the kitchen, food & beverage (F&B), and front office (FO) departments, ensuring all areas run smoothly and deliver exceptional guest experiences. This role supports the Hotel Operations Manager and plays a key role in maintaining operational efficiency and high standards of service. Duties & Key Responsibilities •    Operational […]

Vietnam

Add Your Heading Text Here