MAITRE

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Office Address
Confidential information
Phone
Confidential information
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Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach

A Sofitel Hotel in Barcelona!

With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers.
It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people.
Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona.

Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.

 

Descripción del empleo

 

Misión de puesto:

Garantizar la excelencia en el servicio y la experiencia de los clientes del Restaurante Tendiez, maximizando las oportunidades de venta y aportando un enfoque comercial activo. Liderar, motivar y formar al equipo de sala, asegurando el cumplimiento de los estándares de lujo y transmitiendo con pasión los valores de la marca.

Reportando al F&B Operation Manager, sus principales funciones incluyen (sin carácter limitativo):

  • Coordinar y supervisar la operativa diaria del restaurante, asegurando un servicio de excelencia en línea con los estándares de Sofitel.
  • Ser referente comercial en sala, impulsando la venta activa, el upselling y las acciones promocionales que incrementen la facturación.
  • Diseñar, implementar y mantener los estándares de servicio (SOP) junto con el F&B Operation Manager.
  • Liderar, formar y motivar al equipo de sala, potenciando su espíritu comercial y desarrollando sus competencias.
  • Colaborar estrechamente con el Chef Ejecutivo y el Supervisor de Bar para garantizar la armonía entre cocina, bar y sala.
  • Garantizar la satisfacción y fidelización de los clientes, anticipando sus necesidades y resolviendo incidencias con eficacia.
  • Gestionar reservas, organización de servicios especiales y coordinación de eventos en el restaurante.
  • Asegurar el correcto estado de las instalaciones, equipos, uniformes y material de servicio.
  • Controlar inventarios, gestionar compras y optimizar recursos del departamento.
  • Realizar briefings diarios para alinear al equipo sobre información relevante del hotel y del servicio.
  • Velar por el cumplimiento de las normativas de seguridad, PRL y protocolos internos de la compañía.
  • https://careers.accor.com/global/en/job/maitre-in-sofitel-barcelona-skipper-barcelona-spain-jid-65853

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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