Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
The Multi-Property VIP & Luxury Reservations Specialist is a dedicated luxury travel and guest experience professional responsible for delivering highly personalized, anticipatory service to VIP guests, luxury travel advisors, and preferred partner agencies across a multi-property portfolio.
Operating through exclusive VIP communication channels, this role manages complex reservations, curates bespoke itineraries, and ensures seamless coordination from initial inquiry through departure. Acting as both a relationship steward and experience strategist, the specialist ensures every interaction reflects the highest standards of luxury hospitality.
Working closely with Revenue Management, Front Office leadership, Concierge, Sales, and operational teams across multiple properties, this role ensures flawless reservation execution, strategic revenue optimization, and seamless guest journeys while strengthening loyalty among high-value guests and travel advisor partners.
Starting Wage: $25.71/ hour
Key Responsibilities
Luxury Guest Experience & Relationship Management
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Consistently offering professional, friendly and engaging service Providing day to day operational and managerial support for Front Desk, Concierge & Butler, Guest Services, Royal Service, Tours department, and ensure all service standards are followed Assisting the Front Office Manager and Director of Front Office in all aspects of the department Ensuring proper staffing and scheduling of all […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
