Night Manager

Why joining Ibis Cambridge?

We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!

As our next Night Manager, you:

• Are the Manager on Duty and responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit and hotel safety/security.
• You will assist the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures.
• Are passionate about guests and delivering great service.
• Have a strong level of knowledge and experience across the operations.
• Have a hands-on approach, are organised and supportive of your team, providing guidance and support and managing hotel operations during the night.
• Take initiative and are reactive to situations as they arise, finding suitable solutions and ensuring a positive outcome.
• Are results-driven and understand what needs to be done in order to achieve the hotel goals.
• Undertake night audits and corridor checks to make sure everyone in the hotel is safe and looked after.
• Maintain strong working relationships and communicate with all departments, ensuring a continuous link between night and day.
• Adheres to and promotes the Company’s Health & safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures ensuring a clean and safe working environment

• A friendly, guest-focused personality with a passion for hospitality.
• Ability to use Property Management System software such as OPERA Cloud
• Competency with Microsoft Office including Word and Excel
• Previous experience as a Night Manager would be desirable
• Ability to work independently and manage night shifts responsibly
• Strong communication skills and a problem-solving mindset.
• Availability to work night shifts (10:45PM – 7:00 AM) and weekends
• Attention to detail and accuracyhttps://careers.accor.com/global/en/job/night-manager-in-ibis-cambridge-central-station-cambridge-united-ki-jid-102823