Night Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Night Manager

Company Description

 

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

 

Job Description

 

We are seeking a dedicated and experienced Night Manager to join our team at Sofitel Brisbane Central. As the Night Manager, you will play a crucial role in ensuring the smooth operation of our hotel during overnight hours, maintaining high standards of guest satisfaction, and overseeing the safety and security of our property.

What you’ll be doing: 

  • Manage and supervise all aspects of hotel operations during night shifts
  • Ensure exceptional guest experiences by addressing inquiries, resolving issues, and anticipating needs
  • Oversee check-in and check-out procedures, maintaining accurate guest accounts and records
  • Implement and maintain strict security protocols to ensure guest and property safety
  • Coordinate with other departments to address any overnight maintenance or housekeeping needs
  • Prepare and analyse nightly reports for management review
  • Train and mentor night shift staff, promoting a culture of excellence, passion and pride
  • Handle emergency situations calmly and efficiently, following established procedures
  • Assist in food and beverage service as needed, ensuring quality and timeliness
  • Contribute to the continuous improvement of hotel operations and guest services.

 

Qualifications

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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