Office Administrator

Function

The Office Administrator provides efficient administrative and operational support to the Executive Team at The Westin Cape Town. The role coordinates day-to-day administrative activities, maintains accurate records, supports internal processes and facilitates effective communication and follow-through across departments. The position requires strong organisational, administrative and communication skills, attention to detail and the ability to manage multiple priorities while maintaining a high standard of service.

CANDIDATE PROFILE 

• Literacy in Microsoft packages
• Two to Three years’ experience in a similar position or in a secretarial position
• An appropriate recognized qualification would be advantageous

CORE WORK ACTIVITIES

Policies and Procedures

• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Communication

• Effective communication, problem solving, decision making and conflict management skills
• Excellent telephone skills and etiquette
• Talk with and listen to other employees to effectively exchange information.
• Serve as a point of contact for clients and communicate with them by phone and email to respond to questions and requestshttps://careers.marriott.com/office-administrator-sales-marketing-department/job/P1-7365721-0