Outlet Attendant / Outlet Hostess

Here’s what you’ll do during a typical day:

• Guest Reception:  Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support:  Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience:  Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication:  Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards:  Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene:  Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• High school diploma or equivalent; hospitality training is a plus
• Proven experience in a similar role in a hotel
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage
• Friendly, professional, and guest-focused
• Able to work flexible shifts