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– Plan for outlet budget and review forecast on revenue and expenditure on monthly basic.
– Analyze and submit month-end reports and identify deviation from business plan goals.
– Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet.
– Plan, implement and measure profit enhancement programs by working with the kitchen &Marketing Department. – Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion.
– Implement and maintain control measures to ensure that food &beverage costs, productivity, Labour costs and operating supply costs for the outlet is in line with budget.
– Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
– Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
– Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
– Handle guests’ complaints and comments tactfully and efficiently.
– Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
– Maintain complete knowledge of all food & beverage services, contents &preparation methods, outlets and hotel services/features
– Ensure that health, safety and security procedures are in place in the outlet
– Attend all briefings, meetings and trainings as assigned by management
– Hotel Management graduate or equivalent
– Good reading, writing and oral proficiency in English language
– Minimum 2 years of relevant experience in a similar capacity
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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