Outlet Manager

An Outlet Manager is responsible for managing Food & Beverage outlet operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As an Outlet Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. You will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage a Food & Beverage Outlet, Restaurant, Bar and/or Banquets/Events
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Food & Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food & Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

An Outlet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Financial Acumen
• https://jobs.hilton.com/apac/en/job/HOT0C8MY/Outlet-Manager