Outlet Manager

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We are seeking an experienced and dynamic Outlet Manager to lead our food and beverage operations in Cairo, Egypt. Reporting to the Director of Food & Beverage, you will be responsible for overseeing all aspects of outlet operations while maintaining exceptional service standards and driving revenue growth. This is an exciting opportunity to lead a talented team, innovate service delivery, and create memorable experiences for our guests in a fast-paced, collaborative environment.

• Oversee the daily operations of assigned outlet(s), ensuring smooth and efficient service delivery in accordance with Fairmont standards
• Lead and mentor the outlet team, fostering a supportive and inclusive culture that encourages professional development and excellence
• Ensure strict compliance with health, safety, hygiene, and food safety regulations and company policies
• Consistently deliver professional, friendly, and engaging service while setting the tone for outstanding guest experiences
• Manage all operational aspects of the outlet, including scheduling, inventory management, and adherence to established policies and procedures
• Handle guest concerns with empathy and professionalism, responding quickly and decisively to ensure satisfaction and resolution
• Recruit, train, and develop outlet colleagues, ensuring they possess the skills and knowledge to deliver exceptional service
• Maximize revenue by collaborating with the Food and Beverage team to implement strategic initiatives, promotions, and best practices
• Maintain comprehensive knowledge of all outlet menus, pricing, and promotional offerings
• Analyze and manage departmental budgets, identifying opportunities for cost optimization without compromising quality
• Ensure strict adherence to all safety, sanitation, and food handling policies and procedures
• Attend regularly scheduled departmental meetings and communicate transparently with leadership and team members
• Balance operational efficiency, administrative responsibilities, and colleague well-being to create a harmonious work environment
• Utilize point of sale systems and other technology tools to streamline operations and enhance reporting accuracyhttps://careers.accor.com/global/en/job/outlet-manager-in-fairmont-nile-city-cairo-egypt-jid-103045