Outlet Manager

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Fairmont Chateau Lake Louise is seeking a dynamic Outlet Manager for our In Room Dining Outlet. Reporting to the Assistant Director of Food & Beverage, this position will be responsible for the effective and efficient day-to-day operation. This position is ideal for the individual who aspires to increase department head level experience, manage multiple operations and continue the growth towards the next management level in Food & Beverage. Let’s take your career to new heights.

What you will be doing:

• Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures
• Enhance the leadership skills of the additional leaders in the Outlet. This includes the development of decision-making skills, performance management techniques, function planning ability, process mapping and analysis, and sense of urgency and ownership
• Ensure effective working relationships and clear communication is maintained with all colleagues and leaders in the restaurant and other departments
• Develop and administer the departmental Employee Engagement Survey Action Plan
• Critically assess procedures, policies, and methods of operation and alter them where necessary
• Ensure the financial success of the department by monitoring productivities, revenues and costs. To proactively implement appropriate procedures or programs wherever necessary
• Liaise with the kitchen to ensure that a common vision is shared
• Create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus
• Liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
• Ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
• Participate in the budgeting process of the department by establishing clear and precise priorities for operational and renovation capital expenditureshttps://careers.accor.com/global/en/job/outlet-manager-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-91700