Porter

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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POSITION SUMMARY

Pier One Sydney Harbour is about making every guest arrival a chance to make a lasting moment. We’re looking for a Porter who’s warm, proactive, and passionate about creating seamless and memorable guest experiences. If you enjoy being on the move, helping others, and working in a vibrant hospitality environment, this is your opportunity to shine.

 

About the Role

As a Porter, you’ll be the welcoming face of the hotel by assisting guests with luggage, valet parking, and navigating our facilities. You’ll play a key role in ensuring smooth arrivals and departures, maintaining the lobby’s presentation, and supporting the Front Office team in delivering exceptional service.

 

Key Responsibilities

  • Greet guests with warmth and professionalism, assisting with luggage and directions
  • Deliver and retrieve luggage to and from guest rooms with care and efficiency
  • Safely store guest belongings in the luggage room and handle group arrivals
  • Assist with valet parking, ensuring compliance with Australian road regulations
  • Maintain a clean, welcoming, and well-presented lobby area
  • Explain room features and promote hotel services during luggage delivery
  • Respond to guest queries about hotel facilities and local attractions
  • Support front office operations and complete handovers accurately
  • Assist guests with disabilities in accordance with accessibility guidelines
  • Monitor and report any safety hazards or system issues
  • Uphold hotel grooming, conduct, and safety standards
  • Participate in training sessions and departmental briefings
  • Handle guest mail, messages, and parcels promptly
  • Process payments and follow cash handling procedures
  • Maintain confidentiality of guest and staff information
  • Promote hotel offerings and contribute to upselling initiatives

 

About You

  • Previous experience in a porter or guest services role preferred
  • Excellent communication and customer service skills
  • Physically fit and comfortable with manual handling
  • Valid driver’s license
  • Flexible availability including weekends and holidays
  • Positive attitude and team-oriented mindset
  • Full working rights in Australia

 

https://careers.marriott.com/guest-experience-expert-porter/job/2831964B764BDD9E217F778BEA3E327A

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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