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Receptionist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Receptionist

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  1. Under the guidance and supervision of the Team Leader ,Front Office Supervisor  and within the limits of the established Rixos Hotels policies and procedure, his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.
    • Welcoming guests
    • Ensures that all guests are greeted on arrival & departure of the hotel.
    • Register and process check in for all arrivals.
    • Handle guest check outs efficiently and professionally.
    • Update guest information into the computer after a complete check in.
    • Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.
    • Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
    • Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
    • Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
    • Handle issuance of guest room key cards and ensure effective control for guest security.
    • Check and convey message, mail and package to Guests.
    • Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned.
    • Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.
    • Handle safe deposit boxes in a accordance with policies and procedurres.
    • Report any unusual occurrences or requested to manager.
    • Be aware of the hotel accident Prevention Policies.
    • Ensure the cleanliness and neatness of front office area.
    • Ensures that all guests are greeted on arrival & departure of the hotel.
    • Review log book, verify outstanding and follow up pending. Identify if any special assignment for the daily
    • https://careers.accor.com/global/en/job/receptionist-in-rixos-rixos-residences-dubai-jewel-of-the-cree-dub-jid-23176

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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