🌟 Join the World of Shangri-La! 🌟
We’re on the lookout for dynamic and passionate hospitality professionals to be a part of our Front Office team at Shangri-La Bengaluru — where every day is about creating unforgettable experiences.
✨ Open Positions:
1️⃣ Associate – Front Office
2️⃣ Supervisor – Front Office
If you have the spirit to delight, inspire, and go the extra mile, we’d love to hear from you!
📧 Share your updated profile with us at Ishita.makhija@shangri-la.com
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ […]
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each […]
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques […]
