At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.
As part of this precinct, you’ll be joining a collaborative, high-energy that thrives on diversity, creativity, and genuine connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.
Join us on a 12 month fixed-term contract as you support the team during a period of parental leave coverage.
Reporting to the reservations manager, as a Reservations Sales Agent, you’ll be the first point of contact for guests, handling all reservation inquiries promptly and professionally while maximising revenue through effective upselling. You’ll deliver passionate and knowledgeable service, ensuring every interaction is friendly and personalised. You’ll manage guest details in the PMS system, confirm bookings, and maintain clear communication across departments to fulfill special requests. Familiarity with our reservations system, rate structures, and property features will help you optimise occupancy and meet targets. You’ll also stay informed on promotions, maintain strong product knowledge, and actively promote the Accor Loyalty Program. In this role, you’ll represent our brand standards by answering calls efficiently, sharing sales leads, and creating seamless experiences for both internal and external guests.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities to grow your career are endless!
Why Join the Sydney Olympic Park Precinct?https://careers.accor.com/global/en/job/reservations-sales-agent-12-month-contract-in-novotel-sydney-olympic-park-sydney-olympic-park-au-jid-103539
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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