Room Service Attendant

Opening in late 2026, Delano London brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation. Set overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering.

Delano is a place where personality, creativity and genuine connection come together. We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality.

Delano London is part of Ennismore, a global collective of entrepreneurial, founder-built brands rooted in creativity, culture and community, and a joint venture with Accor.

Joining Delano London means being part of something from the very beginning. It is an opportunity to help shape the next chapter of an iconic brand, work alongside an ambitious and creative team and play a part in creating a hotel that feels distinctly Delano from day one.

We are seeking an exceptional Room Service Attendant to join the pre-opening team of Delano London. You’ll deliver food, drinks and thoughtful moments directly to our guests’ rooms, combining precision and discretion with the warm, intuitive style of hospitality that defines Delano.

What you’ll do…

• Deliver Room Service orders promptly and accurately, checking the room number, order and presentation before leaving the service area.
• Set up trays and trolleys beautifully in the guest room, explain dishes when appropriate and ensure the guest has everything they need.
• Build confident knowledge of menus, beverages, allergens and dietary requirements so you can answer questions and make recommendations.
• Use hot boxes, trolleys and service equipment correctly to protect food quality, temperature and presentation.
• Coordinate closely with the order taker, Culinary and supervisor and communicate delays or guest requests immediately.
• Complete follow-up and tray or trolley collection efficiently while respecting guest privacy and preferences.
• Process POS postings, payments and signatures accurately in line with company procedures.
• Support VIP amenities, special occasions, minibar or Private Dining tasks when operationally required.
• https://careers.accor.com/global/en/job/room-service-attendant-in-delano-london-london-united-kingdom-jid-111256