Sales Administrator

As a Sales Administrator at Mount Nelson, A Belmond Hotel, you will support the sales team and coordinate sales-related activities and you will support the marketing team and co-ordinate and assist with marketing activities. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include:

• Help the Sales and marketing team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales and Marketing team members have high-quality, up-to-date support material.
• Handle urgent calls, emails, and messages when Sales and Marketing team members are unavailable and answering customer queries.
• Manage all site inspection requests and complete necessary paper work.
• Assist with & maintain an efficient administration system within the department.
• Maintain and ensure regular update of the team’s customer database as well as all incoming guest queries
• Assist with maintaining a data base of relevant Media and Influencer details, ensuring it is current and up to date.
• Update site inspections and stay-overs, create profiles, and remind team members to log sales activities.
• Check stock levels for stationery, business cards, dry goods, milk, soap, sponges, maps, and activity cards. Order via Workday.
• Check gifting requirements for upcoming tradeshows and travel, maintain a gifting log, and order gifts as needed.

Requirements

What You Bring:

• Good knowledge of local hotel business and operations as well as the nature of the travel trade and its requirements.
• Excellent organizational and multi-tasking skills.
• Excellent sales and customer service skills.
• https://careers.belmond.com/job.html?shortcode=49F65C6DF5