Sales Coordinator

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To provide exceptional administrative, organisational, and guest‑focused support to the Sales team at Fairmont Cheshire The Mere. The Sales Coordinator plays a key role in driving revenue, supporting client relationships, and ensuring the seamless delivery of proposals, contracts, and event details. Through precision, communication excellence, and a luxury‑aligned service style, this role enhances the effectiveness of the Sales department and contributes to the hotel’s commercial success.

• Support the Sales team with administrative tasks, proposals, contracts, and client communication
• Respond to sales enquiries promptly and professionally, ensuring all leads are handled in line with Fairmont standards
• Prepare quotations, proposals, and event documentation with accuracy and attention to detail
• Maintain the CRM and sales systems, ensuring all client information, activities, and opportunities are updated and accurate
• Coordinate site visits and client appointments, ensuring a polished and welcoming experience
• Assist with the planning and execution of events, familiarisation trips, and promotional activities
• Liaise with operational departments including Events, Front Office, F&B, and Reservations to ensure seamless delivery of client requirements
• Support the Sales Managers with diary management, travel arrangements, and meeting preparation
• Prepare reports, forecasts, and departmental summaries as required
• Monitor and maintain sales collateral, ensuring all materials reflect current brand standards and offerings
• Assist with client follow‑up, nurturing relationships and supporting repeat business
• Ensure all correspondence and documentation reflect Fairmont’s luxury communication style
• Support the coordination of group bookings, ensuring accurate rooming lists, billing details, and event notes
• Maintain confidentiality of client information and commercial data
• https://careers.accor.com/global/en/job/sales-coordinator-in-fairmont-cheshire-knutsford-united-kingdom-jid-82546