Summary/Objective
Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
· Consistently offer professional, friendly and engaging service
· Responsible to handle the security staff.
· Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
· Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
· Work with other hotel department leaders to ensure effective incident management
· Educate and guide Security Officers and other Hotel colleagues towards effective crisis mitigation methods and outcomes
· Be the responsible crisis management person in absence of the Director or Assistant Director of Security
· Ensure that any violations to law or hotel policy is investigated and reported
· Respond to all emergency situations and provide First Aid and C.P.R. as required
· Correct and report any fire hazards or health and safety hazards
· Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
· Maintain effective management of the Security department and its policies throughout their duties
· Conduct regular floor patrols, cash counts and crowd control
· Conduct departmental key control audits and maintain key control records
· Maintain computer records of all actions in a Daily Activity Report
· Assist guests regarding hotel facilities in an informative and helpful way
· Follow department policies, procedures and service standards
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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JOB DESCRIPTION A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of […]
