Senior Event Manager

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Senior Event Manager to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

As a Senior Events Manager, you will be responsible for the successful execution of written sales & catering agreements for large-scale and complex full-service meetings, conferences, galas and events as well as execution of all sized group room blocks, catering events and events as assigned ensuring the goal of exceeding expectations under Forbes and Waldorf Astoria Standards.

What will I be doing?

As a Senior Event Manager, you will oversee the planning, coordination, and execution of high-profile events, ensuring seamless service and exceptional guest experiences in line with Forbes 5-Star standards while driving revenue growth.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Negotiate pricing, terms, and conditions for services, vendor agreements, and affiliated group business, ensuring profitable outcomes.
• Manage customer relationships proactively, including room block management, food and beverage, event fees, and resolving concerns while maintaining profitability.
• Oversee event logistics, ensuring communication and execution across departments, supervising room set-up, and maintaining high standards of cleanliness and inventory.
• Direct and monitor banquet staff performance, ensuring proper service techniques and etiquette, and develop action plans to meet performance expectations.
• Maintain a visible management presence during events, anticipating guest needs and ensuring the smooth execution of events in line with quality service standards.
• Prepare reports, correspondence, and analysis related to group activities, including forecasts, menu proposals, event orders, and post-event evaluations.
• https://jobs.hilton.com/apac/en/job/HOT0BH6R/Senior-Event-Manager-Waldorf-Astoria-New-York