Senior Event Services Manger

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What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives
• Learning programs through our Academies
• Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs
• Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

We invite you to join the world of luxury hospitality at Fairmont Sonoma Mission Inn & Spa as our new Senior Event Services Manager.  In this role you’ll be responsible for coordinating and executing group events, conventions, meetings, and hotel buyouts from the time of booking through departure. This role serves as the primary liaison between clients and hotel operations, ensuring exceptional guest experiences while maximizing revenue opportunities and maintaining operational excellence.

Key Responsibilities:

• Consistently offer professional, friendly, and engaging service
• Consistently meet or exceed banquet revenue goals on a monthly, quarterly, and annual basis
• Manage convention and group bookings from contract turnover through departure, including meeting requirements, guest room blocks and pickup, food and beverage, audio-visual, and event logistics
• Serve as the lead Conference Services Manager for full-property buyouts and other high-profile events, coordinating planning and execution across all hotel departments
• Act as the primary operational contact for VIP clients, meeting planners, and key stakeholders, ensuring expectations are exceeded throughout the planning and event experience
• Maintain ownership of hotel buyouts and oversee all aspects of planning, coordination, and execution
• Monitor event profitability by managing contracted revenue, reviewing estimates and actual spend, identifying upsell opportunities, and maximizing revenue while delivering exceptional experiences https://careers.accor.com/global/en/job/senior-event-services-manger-in-fairmont-century-plaza-sonoma-united-states-jid-102050